Terms & Conditions

TERMS OF SERVICE

These Terms and Conditions of Service (“Terms of Service”) govern your account on ADDABOOKING, and the ADDABOOKING mobile site (the “ADDABOOKING” or the “Sites”) and your use of the Sites and all products and services provided through the ADDABOOKING Sites. ADDABOOKING is operated by Ambrosio Concepts Pvt. Ltd. and provides the content posted on the Sites subject to the following Terms of Service. These Terms of Service incorporate the entirety of the ADDABOOKING Privacy Policy posted on the Sites. Please read these Terms of Service carefully. By accessing and using the Sites, you agree to be bound by these Terms of Service. If you do not agree with these Terms of Service, please do not use the ADDABOOKING Sites. ADDABOOKING reserves the right to add to, delete, or change the Terms of Service at any time at its sole discretion, without notice. As such, you should check these Terms of Service from time to time for such changes. IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS YOU ARE REQUESTED TO LOG OFF THE WEBSITE. This Site is made available by ADDABOOKING and its subsidiaries, affiliates, parent companies and any of their related businesses are referred to in these Terms & Conditions and Privacy Statement as "we", "us" or "our".


 1.      USER ACCOUNTS

Account

If you create a user account for the Sites, you agree to complete the registration process by providing current, complete, and accurate information as required by ADDABOOKING. You are responsible for all activities that occur under your account. You agree to notify ADDABOOKING immediately of any unauthorized use of your account or any other breach of security. ADDABOOKING will not be liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge. In addition, you may be held liable for any losses incurred by ADDABOOKING or another party due to someone else using your account. You may not use anyone else's account at any time.

User Content

You acknowledge that you are responsible for any content you may submit through the Sites, including the legality, reliability, appropriateness, originality and copyright of any such content. With respect to any content you submit or make available through the Sites (other than personal information, which is handled in accordance with the Privacy Policy), you grant ADDABOOKING a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or any part of such content, in any media. You hereby represent, warrant and covenant that any content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant such a license to ADDABOOKING.

Communication

By creating an account, you agree to receive certain communications (phone calls/sms/emails) in connection with the Site. User will receive communications but not limited to, new/modify reservation confirmation sms and emails, cancellation confirmation emails, no-show confirmation emails, and other emails relating to reservations booked by User through ADDABOOKING, even if User has opted not to receive periodic email from ADDABOOKING. User may also receive friend requests or compliments from other Users. You may receive periodic emails from ADDABOOKING if you opted to receive such email at the time of registration. Additionally, User may receive phone call from ADDABOOKING and/or the Restaurant to confirm the booking or incase the user did not show-up on the scheduled time.

2.     PRIVACY NOTICE

A copy of ADDABOOKING Privacy Policy that applies to the collection, use, disclosure and other processing of personal information by ADDABOOKING are posted on the Sites. These Terms of Service incorporate the entirety of the ADDABOOKING Privacy Policy. You consent to any personal information we may obtain about you (either via the ADDABOOKING Sites, by email, telephone, or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Policy.

3.      SITE CONTENT

The Sites, including without limitation the text, graphics, photographs, software, video and audio content, and the like that appear on the website or mobile site (the "Site Content"), is owned by or licensed  ADDABOOKING, and is subject to copyright and other intellectual property rights under India, foreign laws and international conventions. Users may not re-post, republish, reproduce or copy the Site Content to other web sites, mobile applications, or otherwise, without the prior written consent of ADDABOOKING. Users cannot sell, or distribute, Site Content to third parties, prepare derivative works of or otherwise exploit Content without the prior written permission of ADDABOOKING. To request permission to re-post, republish, reproduce, copy, sell, distribute, prepare derivative works of or otherwise exploit Site Content, please submit your request in writing via the Contact Us form. ADDABOOKING has no obligation to grant you permission to re-post, republish, reproduce, copy, sell, distribute, prepare derivative works of or otherwise exploit Site Content. All of the ADDABOOKING trademarks, service marks and logos are owned by or licensed to ADDABOOKING and may not be used for any purpose without the prior written consent of ADDABOOKING.

Some of the content available through the Site may include materials that belong to third parties like geo-location, business addresses, phone numbers, and other contact information from third party vendors who obtain their data from public sources. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Site. We do not screen or investigate third party material before or after including them on our Site. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Site. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Site, but shall not be liable for any delay or inaccuracies related to such updates.

Third party content, including those posted by our users, do not reflect our views or that of our parent, subsidiary, affiliated companies, employees, officers, directors, or shareholders. In addition, none of the content available through the Site are endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content. In addition, we do not assume responsibility or liability for any claims, damages or losses resulting from your reliance or use of the Site, any Third Party Sites or the materials contained herein or therein. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

4.      PERMITTED USERS

The Sites are designed to offer users reservations with restaurant partners, which may include a discount. You agree not to use the Sites in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any ADDABOOKING server, or interfere with any other party's use and enjoyment of the Sites. You may not attempt to gain unauthorized access to any portion of the Sites, other accounts, computer systems, or networks connected to any ADDABOOKING server, through hacking, password or data mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to you on the Sites. You will not link to any part of the Sites if such activity is illegal, will cause damage to, or will otherwise harm ADDABOOKING or any other party. Moreover, ADDABOOKING reserves the right in its sole discretion to disable or otherwise terminate your use of the Sites, or any links you make to the Sites, or request you to do the same. ADDABOOKING reserves all of its rights in the ADDABOOKING Sites not expressly granted to you by these Terms of Service.

5.      RESERVATIONS, MODIFYING, AND CANCELLATION POLICY

ADDABOOKING provides the reservation program to its customers but does not guarantee the reservations or discounts provided by the restaurant. ADDABOOKING is not responsible for the service, eligibility, or termination of the restaurant or the restaurant’s reservation.

Reservations

ADDABOOKING provides the reservation program to its customers but does not guarantee the reservations or discounts provided by the restaurant. ADDABOOKING is not responsible for the service, eligibility, or termination of the restaurant or the restaurant’s reservation.

In response to a User's online request, ADDABOOKING will provide confirmation of the reservation to the User by sms and email. By using the Services, User agrees to receive reservation confirmations by sms and email after booking a reservation through the ADDABOOKING Site.

In making your dining reservations, you represent to us that all information provided to us in such process is true, accurate, and correct. You also agree to only make at most one (1) reservation on any given day during any individual meal period (for example breakfast, lunch, dinner etc.), and agree not to resell or attempt to resell a reservation. You acknowledge that any false booking of restaurant reservations may cause ADDABOOKING and/or the Restaurants to incur substantial economic damages and losses for which you may be held accountable.

 In connection with your use of the Services, you may receive communications from us and/or the Restaurant, including, but not limited to, reservation confirmations, reminders, cancellations and no-show confirmations. Such communications may be via phone, email, or other method as determined by us and/or the Restaurants.

 Modify, Cancel & No-Show

ADDABOOKING allows user to modify/change their booking only once (up till 1hours before the booking time), if the user wants to modify more than once, then they will have to cancel the booking and make a fresh one. They can also contact the Restaurant directly. If you need to cancel a reservation, you may cancel through the Services up till 1(one) hour before the booking time. If you are unable to keep your reservation, and you fail to cancel in accordance with procedures provided herein or by the Restaurant, we may send you an email or call you to inform about the same and it will be accounted. Your account may get terminated if there are two consecutive no-shows from your end and then you will not be able to sing-up with the same email and mobile number again. User agrees that ADDABOOKING will make all final no-show determination at its sole discretion. ADDABOOKING reserves all rights, including, in its sole discretion, to refuse service or cancel reservations. We also reserve the right to suspend access to or close your account at any time for any or no reason.

The Services are being offered to User for their personal use only. User agrees to use the Services only to book reservations at participating Restaurants and then honour those reservations by arriving at the Restaurant(s) on time with the booked party size and ordering and paying for a meal. User reservation will be kept for a period of 15 minutes beyond the booked time, if the User fails to show-up by that time the reservation will be deemed no-show and will not be entitled to the reservation and any deal corresponding to the time and party size. Resale or attempted resale of reservations is prohibited, and is grounds for, among other things, account termination. ADDABOOKING reserves all its rights and remedies under applicable laws. Any and all other uses which are unlawful or in violation of the Terms are prohibited. ADDABOOKING reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel reservations.

Event Cancellation Policy

Users would not be allowed to cancel the Event Pass bought on our website. However, in case of genuine absence the company may adjust it to the same next event at same venue if it happens and as agreed by ADDABOOKING. ADDABOOKING can cancel the booking / group bookings subject to the availability of the venue.

6.      LINKS TO OTHER WEBSITES / MOBILE SITES

The Sites may contain advertisements and/or links to other sites ("Third Party Sites"). These links are provided solely for the convenience of the users. ADDABOOKING does not endorse, sanction or verify the accuracy or ownership of the information contained in the advertisements or the content of any Third Party Sites or any products or services advertised on Third Party Sites. If you decide to leave the Sites and navigate to Third Party Sites, or install any applications, software or download content from any such websites or mobile sites, you do so at your own risk. Once you access a Third Party Site through a link on the ADDABOOKING Sites, you may no longer be protected by these Terms of Service and you may be subject to the terms of service and other conditions of such Third Party Sites. You should review the applicable terms and policies, including privacy and data gathering practices, of any such site to which you navigate to from the ADDABOOKING Sites, or relating to any applications you use or install from such Third Party Sites. Concerns regarding a Third Party Site should be directed to the Third Party Site itself. bears no responsibility for any action associated with any Third Party Site. Moreover ADDABOOKING does not imply an affiliation with any Third Party Site.

7.      DISCLAIMER OF WARRANTY

THE INFORMATION, PROGRAMS, PRODUCTS, AND MATERIALS CONTAINED IN OR ACCESSED ON THE ADDABOOKING.COM, INCLUDING, WITHOUT LIMITATION, THE SERVICES AND THE ADDABOOKING CONTENT, ARE PROVIDED TO USER ON AN 'AS IS' BASIS AND the use is at your own risk.

 ADDABOOKING (our promoters, directors, officers, employees, agents and assigns) DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICES, the ADDABOOKING site, its CONTENT AND RELATED MATERIALS PROVIDED HEREUNDER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING.

8.      NO LIABILITY

ADDABOOKING (our promoters, directors, officers, employees, agents and assigns) will not be held liable for any loss or damage incurred as a result of use of the Sites or services or use of other sites through our websites, whether such loss, damage arises from our negligence or otherwise and even if we are expressly informed of the possibility of such loss or damage. You understand ADDABOOKING is not the seller of the goods or services advertised on the Sites. ADDABOOKING is a service provider and transaction handler for third party merchants ("Merchants"). ADDABOOKING is not the agent of any Merchant and takes no responsibility for the services or products for which Merchant Provides. ADDABOOKING has the right at any time to change, modify, correct, add to, discontinue, or retire any aspect or feature of the Sites, including, but not limited to, hours of availability, equipment needed for access or use, or the availability of the Sites (or any part thereof) on any particular device or communications service. ADDABOOKING has no obligation to provide you with notice of any such changes, and ADDABOOKING is under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes, and/or enhancements of the Sites.

9.      INDEMNITY

By using ADDABOOKING.com, you agree to indemnify, defend and hold ADDABOOKING and all of its promoters, directors, officers employees, service providers, vendors, agents (collectively known as ADDABOOKING Party), harmless from and against any and all liability, losses, costs and expenses (including attorneys’ fees) incurred by any ADDABOOKING Party in connection with any claim, including, but not limited to, claims for defamation, violation of rights of publicity and/or privacy, copyright infringement or trademark infringement arising out of your use of the ADDABOOKING Sites; Your Content; your violation of these Terms; or your violation of the rights of any other person or entity. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

10.    JURISDICTION

The terms and interpretations are to be construed in accordance with the laws of India, without regard to the principles of conflict of laws. In the of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Delhi courts.

11.    FORCE MAJEURE

ADDABOOKING shall have no liability to you for any interruption or delay, to access the Site or Mobile apps irrespective of the cause.

12.    ACCEPTANCE POLICY OF PRIVACY

By using ADDABOOKING sites and services, you signify your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy statement, your only remedy is to discontinue use of ADDABOOKING sites or mobile apps. We reserve the right, to modify this Privacy Statement at any time.

13.    Notice of Copyright Infringement and Grievance Redressal Mechanism:

ADDABOOKING is not liable for any infringement of copyright arising out of materials posted on or transmitted through the site or mobile apps, or items advertised on the site or mobile apps, by end users or any other third parties.

14.  REDRASSAL MECHANISM:

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Mr. Anurag ("Grievance Officer").

Grievance Redressal Officer

ADDABOOKING
Ambrosio Concepts Private Limited 

1007, Tenth Floor, New Delhi House, Barakhamba Road, New Delhi - 110001


We request you to please provide the following information in your complaint:-

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.
  • The address, telephone number or e-mail address of the complaining party.
  • A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
  • A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed

15.  COMPANY ADDRESS

AMBROSIO CONCEPTS PRIVATE LIMITED. , a company incorporated under the Indian Companies Act, 1956 and has the Corporate Identity No. U72300DL2015PTC288776 and shall include the website i.e.www.addabooking.com, and having its corporate office at1007, Tenth Floor, New Delhi House, Barakhamba Road, New Delhi - 110001